Refund & cancellation

Last updated: 1 January 2026 · MyTanker is a product of PropYaar.

Placeholder document. This page is a template for review. Final wording is pending legal sign-off.

1. Scope of this policy

[Placeholder text for “Scope of this policy”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

2. Cancelling before supplier acceptance

[Placeholder text for “Cancelling before supplier acceptance”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

3. Cancelling after acceptance

[Placeholder text for “Cancelling after acceptance”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

4. Cancelling after dispatch

[Placeholder text for “Cancelling after dispatch”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

5. Supplier cancellations

[Placeholder text for “Supplier cancellations”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

6. Short or partial delivery

[Placeholder text for “Short or partial delivery”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

7. Water quality complaints

[Placeholder text for “Water quality complaints”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

8. Refund method and timelines

[Placeholder text for “Refund method and timelines”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

9. Non-refundable charges

[Placeholder text for “Non-refundable charges”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

10. How to raise a request

[Placeholder text for “How to raise a request”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

11. Escalation

[Placeholder text for “Escalation”. Replace with the approved clause. MyTanker, a PropYaar product, operates a marketplace connecting customers in Hyderabad with verified water tanker suppliers. Charges, obligations and remedies described here are indicative only — [XX].]

Questions? Contact · support@mytanker.in